AI Order Taking
The phone rings in the middle of a rush and an order gets missed — or written down wrong. AI order taking catches every one.
The problem
Peak hours are exactly when orders are lost: busy staff, ringing phones, and notes scribbled in a hurry. Missed and wrong orders cost money and regulars.
What this service does
- Customers place orders by chat or phone, guided step by step
- Every order is confirmed back to the customer, so mistakes surface immediately
- Your team receives each order as one clean, readable list — no deciphering handwriting
- Regular questions about hours, menu, or services are answered in the same conversation
Who it is for
Restaurants, takeout and delivery businesses, and any shop that takes orders by phone or message.
What it costs
Every business runs differently, so we do not publish a price list. See the value first — what this service takes off your plate, and how it would run in a business like yours. Then start free: tell us your version of the task and we will assess it and send back a plan with a fixed quote for exactly what you need — free, with no obligation. You only pay once you have seen the plan and agreed the price, and the price we quote is the price you pay.
Start free — get your assessment
Not sure where to start?
Tell us the task that eats your week. We will tell you plainly whether we can automate it, and what it would cost. Contact Genesys AI Solutions or see all services.