AI Chatbots
Customers ask questions at all hours. A Genesys chatbot answers them right away — and takes the order or booking while it is at it.
The problem
Questions come in after closing, staff answer the same questions all day, and every unanswered message is a customer who may not come back.
What this service does
- Answers customer questions instantly, day or night, using your business's own information
- Takes orders and books appointments directly in the conversation
- Lives on your website and the messaging channels your customers already use
- Hands the conversation to a person whenever a human should take over
Who it is for
Businesses that get steady customer questions by website or message — restaurants, services, retail, and clinics.
What it costs
Every business runs differently, so we do not publish a price list. See the value first — what this service takes off your plate, and how it would run in a business like yours. Then start free: tell us your version of the task and we will assess it and send back a plan with a fixed quote for exactly what you need — free, with no obligation. You only pay once you have seen the plan and agreed the price, and the price we quote is the price you pay.
Start free — get your assessment
Not sure where to start?
Tell us the task that eats your week. We will tell you plainly whether we can automate it, and what it would cost. Contact Genesys AI Solutions or see all services.